Frequently Asked Questions

How long will it take for my new Mobility Scooter to arrive ?

What is the VAT exemption all about ?

There are lots of companies on the web selling Mobility Scooters , why should I buy from you ?

Why don´t you take payment via the internet ?

Are there any extra charges to be made on top of the prices displayed ?

What sort of guarantee will I get with my new scooter ?

Answers

Many of the scooters are in stock, and if ordered before 12 a.m. can be with you next day! Otherwise usual delivery is 2 - 4 days from order. Your will be advised at point of order. Delivery is usually by TNT, but can be engineer accompanied on the larger models if required.

If the scooter end user is disabled and requires the scooter for his/her own needs and mobility, he or she is exempt from VAT, and all that is required is a signature to that effect!

We have over ten years of experience in the mobility field, and can offer advice and recommendations according to your needs and environment, recommending the right product for the right location! Some scooters are excellent on flat surfaces, others have greater torque for hills. Some have greater ground clearance than others, and some have swivel seats, others do not - there are many aspects to take into account when making your selection, and we will do our best to assist, without any pressure, and also try to get you the very best price!

Although there are many secure payment providers, we feel that the safest way to make payment is by telephone, or by post if you prefer. There are an increasing number of "scams" over the internet, and the easiest way to avoid these is not to enter any personal confidential details. We can also then discuss any other requirement our customers may have regarding delivery, access, timing etc and endeavour to fulfill their needs.. We like to talk to "real" humans - and find that our customers do also!.

 

The price displayed is the price you pay , delivered within the UK, between 9 - 5 weekdays.

 

The products all carry manufacturers´ guarantees - which vary, so please ring for details.

 
Monday 18 December, 2017